Nerds, we did it. We have graduated, along with oil, real estate, insurance, and finance, to the big T. Trillions of dollars. Trillions! Get to that number any way you like: Sum up the market cap of the major tech companies, or just take Apple’s valuation on a good day. Measure the number of dollars pumped into the economy by digital productivity, whatever that is. Imagine the possible future earnings of Amazon.
The things we loved—the Commodore Amigas and AOL chat rooms, the Pac-Man machines and Tamagotchis, the Lisp machines and RFCs, the Ace paperback copies of Neuromancer in the pockets of our dusty jeans—these very specific things have come together into a postindustrial Voltron that keeps eating the world. We accelerated progress itself, at least the capitalist and dystopian parts. Sometimes I’m proud, although just as often I’m ashamed. I am proudshamed.
And yet I still love the big T, by which I mean either “technology” or “trillions of dollars.” Why wouldn’t I? I came to New York City at the age of 21, in the era of Java programming, when Yahoo! still deserved its exclamation point. I’d spent my childhood expecting nuclear holocaust and suddenly came out of college with a knowledge of HTML and deep beliefs about hypertext, copies of WIRED (hello) and Ray Gun bought at the near-campus Uni-Mart. The 1996 theme at Davos was “Sustaining Globalization”; the 1997 theme was “Building the Network Society.” One just naturally follows the other. I surfed the most violent tsunami of capital growth in the history of humankind. And what a good boy am I!
My deep and abiding love of software in all its forms has sent me—me—a humble suburban Pennsylvania son of a hardscrabble creative writing professor and a puppeteer, around the world. I lived in a mansion in Israel, where we tried to make artificial intelligence real (it didn’t work out), and I visited the Roosevelt Room of the White House to talk about digital strategy. I’ve keynoted conferences and camped in the backyard of O’Reilly & Associates, rising as the sun dappled through my tent and emerging into a field of nerds. I’ve been on TV in the morning, where the makeup people, who cannot have easy lives, spackled my fleshy Irish American face with pancake foundation and futilely sought to smash down the antennae-like bristle of my hair, until finally saying in despair, “I don’t know what else to do?” to which I say, “I understand.”
When I was a boy, if you’d come up behind me (in a nonthreatening way) and whispered that I could have a few thousand Cray supercomputers in my pocket, that everyone would have them, that we would carry the sum of human ingenuity next to our skin, jangling in concert with our coins, wallets, and keys? And that this Lilliputian mainframe would have eyes to see, a sense of touch, a voice to speak, a keen sense of direction, and an urgent desire to count my actual footsteps and everything I read and said as I traipsed through the noosphere? Well, I would have just burst, burst. I would have stood up and given the technobarbaric yawp of a child whose voice has yet to change. Who wants jet packs when you can have 256 friggabytes (because in 2019 we measure things in friggin’ gigabytes) resting upon your mind and body at all times? Billions of transistors, attached to green plastic, soldered by robots into a microscopic Kowloon Walled City of absolute technology that we call a phone, even though it is to the rotary phone as humans are to amoebas. It falls out of my hand at night as I drift to sleep, and when I wake up it is nestled into my back, alarm vibrating, small and warm like a twitching baby possum.
I still love software. It partially raised me and is such a patient teacher. Being tall, white, enthusiastic, and good at computers, I’ve ended up the CEO of a software services company, working for various large enterprises to build their digital dreams—which you’d figure would be like being a kid in a candy store for me, sculpting software experiences all day until they ship to the web or into app stores. Except it’s more like being the owner of a candy factory, concerned about the rise in cost of Yellow 5 food coloring and the lack of qualified operators for the gumball-forming machine. And of course I rarely get to build software anymore.
I would like to. Something about the interior life of a computer remains infinitely interesting to me; it’s not romantic, but it is a romance. You flip a bunch of microscopic switches really fast and culture pours out.
A few times a year I find myself walking past 195 Broadway, a New York City skyscraper that has great Roman columns inside. It was once the offices of the AT&T corporation. The fingernail-sized processor in my phone is a direct descendant of the transistor, which was invented in AT&T’s Bell Labs (out in New Jersey). I pat my pocket and think, “That’s where you come from, little friend!” When the building was constructed, the company planned to put in a golden sculpture of a winged god holding forked lightning, called Genius of Telegraphy.